Dr Ken Grubbs is the Executive Vice President of Accreditation and Certification Operations (ACO), and Chief Nursing Officer for The Joint Commission. In this role, he has executive leadership for the accreditation and certification of more than 22,000 health care organizations and programmes, all activities related to surveys, eligibility and application processes, customer account management, and federal deeming compliance requirements. Dr Grubbs also administers accreditation and certification policy development, surveyor education and development, survey technology, and the ongoing development and refinement of the accreditation process.